Contact us

Need to contact Elle & Vire? You’re in the right place!
Our customer services are here for you … all you need to do is telephone, e-mail or write. If you need to reach our French or international teams, don’t delay! If you have any questions about cream or butter, please see the FAQ section for answers to the most popular questions asked by our consumers.



As a consumer of Elle & Vire cream or butter, is there a question you want answered?
You’ll find answers in this section: Can I freeze cream or butter? Which cream should be used to create Chantilly cream? What kind of ingredients are used? Are your butters pasteurised? What are lactic starters?



Do you have a question about cream, a comment about butter or simply a query about our products, a promotion, or our packaging?
Then please do not hesitate to contact us either by telephone (non-premium rate number), e-mail or in writing: our customer services are standing by to help you. We respond to everyone who contacts us, without exception.



As a subsidiary of the SAVENCIA Group, France’s second largest manufacturer of cheese (including the brands: Caprice des Dieux, Cœur de Lion, Tartare, Saint Albray, Saint Agur, and Richesmont, etc.), today, Elle & Vire numbers over 740 employees working together, mainly based in Condé-sur-Vire, Normandy and in the Paris region, but also around the world.
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This section is reserved for communications professionals and allows for expedited processing of requests received by us.
To contact the Press Office, all these professionals have to do is fill out a simple form.